Job Title: Service Administrator
Location: HD6
Salary: £26k+ per annum (Depending on Experience)
Hours: Monday to Friday, 8:00am – 5:00pm
About Us:
We are working with a leading commercial vehicle repair company with a solid reputation for delivering high-quality service and repairs across a wide range of HGVs, LGVs, and fleet vehicles.
Due to continued growth, they are now looking for an experienced and motivated Service Administrator to join their friendly and professional team.
Role Overview:
As a Service Administrator, you’ll be the backbone of our busy workshop operations. You’ll support the service team by coordinating bookings, processing job cards, ordering parts, and ensuring our systems and customers are always up to date. This is a key role that requires excellent organisational skills, attention to detail, and a proactive attitude.
Key Responsibilities:
Schedule and manage service bookings and repair appointments.
Prepare job cards and ensure accurate input of vehicle and customer data.
Liaise with customers, suppliers, and technicians to ensure smooth workflow.
Order parts and manage stock levels for ongoing repairs.
Handle customer queries and provide regular updates on job progress.
Maintain service records and ensure compliance with industry standards.
Support the service manager and technicians with administrative tasks as needed.
Requirements:
Previous experience in a similar role, ideally within the motor trade or commercial vehicle sector.
Strong administrative and organisational skills.
Excellent communication and customer service abilities.
Confident using Microsoft Office and workshop management systems (e.g., Kerridge, Pinnacle, or similar).
A team player who thrives in a fast-paced environment.
Knowledge of HGVs or commercial vehicle repairs is a distinct advantage.
What We Offer:
Competitive salary based on experience.
Friendly, team-oriented working environment.
Opportunities for career development and training.
28 days holiday (including Bank Holidays).
How to Apply:
If you're an enthusiastic and detail-oriented administrator with a passion for the automotive industry, we’d love to hear from you! Click Apply Now
